Our Philosophy

While our small, founding group of professionals and support staff in 1997 has grown by more than 10 times since the beginning, the principles on which our firm was founded remain the same:

Focus on service

We set out to build an organization that put client service first, and that value continues to define us as a firm. We listen, respond promptly, and communicate at every stage – and the advocacy work and actions we take are always focussed on your needs, not ours. 

Value our people

While our lawyers encompass a diversity of personalities, work styles and experience, we share a love of our work, a deep respect for our colleagues – and place a high value on integrity and collegiality in the workplace. This positive firm culture extends to the strong, lasting relationships that we have built with our clients.

Deliver unparalleled expertise

We are recognized leaders in our field, with an expertise that spans the breadth of the insurance defence practice. We are creative, innovative thinkers – with a strong track record of success in developing solutions and resolving disputes for our clients in the most effective, efficient, and proactive manner possible.

We share a deep commitment to giving back to the industry we serve. Our partners and associates are leaders in major legal associations, and act as presenters at industry events and as lecturers at a number of post-secondary institutions. Most importantly, we are honoured to be an ongoing education and training resource for our clients, whenever a need arises.